Who We Are
ASK Digitech is a professional digital marketing agency based in Faridabad, Haryana, India. We provide services including SEO, PPC, Social Media Marketing, Web Design & Development, Online Reputation Management, and Content Marketing to businesses across India and internationally.
This Privacy Policy applies to:
- Visitors to our website at www.askdigitech.com
- Clients who engage our digital marketing services
- Individuals who contact us for enquiries, internships, or careers
- Subscribers to our newsletter or blog updates
For the purposes of applicable data protection laws, ASK Digitech acts as the Data Controller for personal information collected through our website and services.
Information We Collect
We collect only the information necessary to provide our services and improve your experience.
| Category | Data Collected | How Collected |
|---|---|---|
| Contact Information | Name, email address, phone number, company name | Contact forms, enquiry forms, email correspondence |
| Business Information | Website URL, business type, marketing goals, industry | Onboarding forms, service agreements, client discussions |
| Account Access Data | Google Analytics, Ads, Search Console, Meta Business credentials | Granted by client for service delivery purposes |
| Technical Data | IP address, browser type, device, pages visited, time on site | Cookies, Google Analytics, server logs |
| Communication Data | Emails, WhatsApp messages, call records (with consent) | Direct communication with our team |
| Payment Data | Invoice details, GST number, billing address | Service agreements and payment processing |
| Career / Internship Data | Resume, education, skills, work experience | Career application forms on our website |
ℹ️ We do not collect sensitive personal data such as financial account numbers, Aadhaar numbers, passwords, or health information unless explicitly required and consented to in writing.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To manage your account, execute digital marketing campaigns, build websites, and deliver all agreed services.
- Communication: To respond to enquiries, send proposals, service updates, campaign reports, and invoices.
- Marketing (with consent): To send newsletters, blog updates, promotional offers, and digital marketing tips. You can unsubscribe at any time.
- Analytics & Improvement: To analyse website traffic, user behaviour, and service performance to improve our offerings.
- Legal Compliance: To comply with applicable laws, tax obligations (GST), court orders, or regulatory requirements.
- Recruitment: To process internship and job applications, evaluate candidates, and communicate regarding career opportunities.
- Security: To detect, prevent, and address technical issues, fraud, or unauthorized access.
✅ We never use your information for automated decision-making or profiling that produces significant effects on you without your explicit consent.
Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contractual Necessity: Processing required to fulfil our service agreement with you (e.g., running your campaigns, billing).
- Legitimate Interests: Processing for our legitimate business interests, such as improving our website and services, maintaining security, and sending relevant business communications.
- Consent: Where you have explicitly opted in, such as newsletter subscriptions or cookies. You may withdraw consent at any time.
- Legal Obligation: Where we are required to process data to comply with Indian law, including the Information Technology Act, 2000 and applicable GST regulations.
Information Sharing & Disclosure
ASK Digitech does not sell, rent, or trade your personal information to any third party.
We may share your information only in the following limited circumstances:
- Service Partners: Trusted technology and service partners who help us deliver services (e.g., hosting providers, project management tools) — bound by strict confidentiality agreements.
- Advertising Platforms: Data necessary to run your ad campaigns is shared with Google, Meta, LinkedIn, and other platforms as required — only for your campaign execution.
- Legal Requirements: When required by law, court order, or government authority under Indian law.
- Business Transfer: In the event of a merger, acquisition, or sale of business assets, your data may be transferred with appropriate protections in place.
⚠️ We never share your business strategies, campaign data, or confidential information with competitors or unrelated third parties.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Website functionality, security, session management | No — required for site to work |
| Analytics Cookies | Google Analytics — track page visits, user behaviour, traffic sources | Yes — via browser settings |
| Marketing Cookies | Google Ads, Meta Pixel — remarketing and ad performance tracking | Yes — via browser or opt-out |
| Preference Cookies | Remember your language, region, and display preferences | Yes |
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
To opt out of Google Analytics tracking, visit: tools.google.com/dlpage/gaoptout
Third-Party Services & Platforms
We use industry-standard third-party tools to deliver and manage our services. These tools may collect data as per their own privacy policies:
- Google Workspace & Analytics — google.com/privacy
- Meta Business Suite — facebook.com/privacy/policy
- LinkedIn Campaign Manager — linkedin.com/legal/privacy-policy
- SEMrush / Ahrefs — for SEO research and reporting
- WhatsApp Business — for client communication
- WordPress / WPBakery — website platform
ASK Digitech is not responsible for the privacy practices of these third-party platforms. We encourage you to review their individual privacy policies.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
- Client data: Retained for the duration of the service engagement plus 5 years for legal and accounting purposes.
- Enquiry / contact form data: Retained for 12 months from the date of submission, or longer if a business relationship develops.
- Campaign performance data: Retained for 3 years for reporting and analysis purposes.
- Job / internship applications: Retained for 6 months. Unsuccessful applications are securely deleted thereafter unless you consent to being kept on file.
- Newsletter subscribers: Retained until you unsubscribe.
- Website analytics data: Retained as per Google Analytics default retention settings (26 months).
Upon expiry of the retention period, your data is securely deleted or anonymised.
Your Rights & Choices
As a data subject, you have the following rights with respect to your personal information:
To exercise any of these rights, please email us at support@askdigitech.com with the subject line “Privacy Request”. We will respond within 30 days.
ℹ️ We may need to verify your identity before processing a rights request to protect your information from unauthorized access.
Data Security
ASK Digitech implements appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption on our website (HTTPS)
- Password-protected and access-controlled internal systems
- Limited staff access to personal data on a need-to-know basis
- Secure email communications for sensitive data
- Regular security audits and vulnerability assessments
- Two-factor authentication on critical business accounts
⚠️ While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using industry-best practices.
In the event of a data breach that poses a risk to your rights, we will notify affected individuals as required by applicable law.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@askdigitech.com and we will delete such information promptly.
Changes to This Policy
ASK Digitech reserves the right to update this Privacy Policy at any time to reflect changes in our services, technology, or applicable law. When we do:
- The “Last Updated” date at the top of this page will be revised
- Significant changes will be communicated via email to active clients
- Continued use of our website or services after the effective date constitutes acceptance of the updated policy
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact & Grievance Officer
For any privacy-related questions, concerns, or data rights requests, please contact our designated Privacy / Grievance Officer:
- Company: ASK Digitech
- Address: Faridabad, Haryana, India
- Email: support@askdigitech.com
- Phone: 0129-4155570
- Response Time: Within 30 days for formal privacy requests; within 24 hours for general enquiries.
If you are not satisfied with our response, you may escalate your concern to the appropriate authority under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
Questions About Your Privacy?
We’re committed to transparency. Reach out to our team and we’ll address your privacy concerns promptly.